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Frequently Asked Questions

  • Can you do anything custom?
    For the most part, yes! We are able to customize to whatever you need on the products we have, however extra detail may incur extra fees due to the use of more material.
  • When should I expect my pagkage to arrive?
    Outside of the lowermainland, BC please expect ~2-3 weeks to receive your package once your order has been placed. Within the lowermainland, we do provide contactless hand delivery or we may request a midpoint meetup :)
  • How do I pay?
    Within Canada, we prefer e-transfers to go directly to kaafcreative@gmail.com! For orders outside of Canada, please contact us via email or through our social media platforms for payment details.
  • Can I pay after receiving my package?
    You may pay after receiving your package only if you must pay in cash. Due to a lack of reliability on a high volume of customers in the past, we expect payment to be received prior to getting your package(s) to you.
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